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FAQ

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Frequently Asked Questions

  • What is your main product? +

    Our product covers a wide range of flame retardant additive for different application purposes, such as halogen free flame retardant, flame retardant masterbatches, etc.

  • Are you a factory or trading company? +

    We are a company combined factory and international trading, we have manufacturing base.

  • Do you accept customized product? +

    Yes, we understand that each customer's needs are unique, and we can provide customized solutions to meet your specific requirements. You can get professional advice on the specific formula and dosage of flame retardants applied to your products, and we have made a lot of successful cases.

  • Which industries or applications benefit from using flame retardants? +

    Nowadays, due to the fire-safety requirements and standards, flame retardants are widely used in the industries or products like automotive parts, home appliance, cable & wire, electric & electronics, construction and building, furniture, medical devices, etc.

  • Are your flame retardant products compliant with industry safety standards? +

    Yes, most of core our products got Reach EU Reach registration, also RoHS compliant as well.

  • Are your flame retardants environmentally friendly? +

    Yes, halogen-free, low smoke, non-toxic flame retardants are our main business range, they are environmentally friendly.

  • What types of materials can your flame retardants be used on? +

    Our flame retardant products can be used on polymeric materials like PP, PE,PVC, PA,PBT, TPE, TPV, TPO, epoxy composite, PC, ABS, PU, etc.

  • How do I determine the appropriate dosage or application method for your flame retardants? +

    For sure, we can give our professional suggestions, meanwhile, it depends on the specific product application, like material type, thickness, flame retardant level/standard.

  • Do you provide technical data sheets for your flame retardants? +

    Yes, we can provide TDS and MSDA to customers.

  • Are your flame retardants compatible with other chemicals or additives commonly used in the industry? +

    Yes, our flame retardant are compatible with other chemical agents like anti UV,anti-drip,anti-scratch.

  • What is the shelf life of your flame retardant products? +

    Basically, if you don't unpack, the shelf life can be 2-3 years, also depends on the specific application situation. 

  • How do I store and handle your flame retardants? +

    Under normal conditions, during storage and transportation, we suggest that the storage temperature be 5-35 ℃ and please avoid exposure to the blazing sun and rain, no heavy pressure and inversion.

  • Do you offer technical support or assistance with product selection and application? +

    Yes, just feel free to contact us for technical support.

  • What is the minimum order quantities? +

    We have no limitation for MOQ. 

  • Do you provide samples of your flame retardant products for testing purposes? +

    Yes, according to the customer request, we can provide samples with different packing method.

  • How do I place an order for your flame retardant products? +

    Please contact our sales team for further communication, we give efficient, professional and responsible service.

  • Does your offer or price competitive? +

    Yes, We always optimize our costs and pass on the savings to our customers, offering customers convenient pricing options.